On Friday, I drove to visit some upset clients who have been with me for over six years and are family members of other long time clients. They called me panicked after going to the pharmacy to pick up their medications the first time in 2020. Their prescription costs went from $22 per month in 2019 to $332 in 2020. I had called them a couple times and wrote them between the end of September through the December 2nd. We had spoken and they vowed to look at all the changes to their plan with me and call me back. Frankly, they had a lot going on in their family and had been happy with their plan for years. They figured it was a low priority, considering every other year we went through our review- I hadn’t ever recommended a change. Behind the scenes their 40 year old daughter who suffered from depression had hung herself and left behind three children and two grandchildren. GOOD NEWS in all of this was – they could still change their plan (until MARCH 31). They thanked me profusely for helping them choose a plan that allowed the best of care with minimal out of pocket expense when he went through an organ transplant and she simultaneously suffered from and survived breast cancer. Bottom line -I HELP HEAL AND CARE FOR FAMILIES, not SELL products or insurance.
Category: True Stories
Heather Majka creates Citizens Insurance Solutions and is a Sole Proprietor as of June 2019
Heather Majka, formerly Director of Senior Financial Group, starts her own company – Citizens Insurance Solutions.
After 13 great years building infrastructure, writing operational procedures, training agents, building systems, generating leads, and building relationships for someone else, I decided to leave what was once my dream job, to start my own business. It was definitely long over do that I focus on building relationships and doing things my way.
I always dreamed of spending more time focusing on relationships and connecting with people and with my former job I had too many demands to really do that. Now as a sole proprietor I choose what is important and how to spend my time, serving the community! Join me in ensuring that everyone who asks gets the help they need to cover their healthcare costs, provide peace of mind, focus on health, and feel good about their finances. We make things easy and simple and ensure that everyone knows they deserve protection.